Testimonials for The Basement Doctor of Cincinnati

We were impressed from the start. Roger gave a very professional description on the work to be performed. The installation crew did an excellent job on the install and clean up. Thus far everything is great.

Jon did an outstanding job, with customer focus, he did a great job, he was clean and thorough.  He did a great job on the landscaping, he was personable, he had to come in and jackhammer the basement, he left it and the yard clean.  He was thorough.  I will let other people know, my friends and family, what a great job that he did and what a great company this is.  

Mike Pritt, plus Bradley and Brian were my crew. They did an excellent job. Installed a drain tile and sump pump. The work was exactly as I expected it to be. Super clean finish too.

Like to thank Rusty and his crew (Logan and Austin) they did a wonderful job on a hot scorching day. All were very professional and Rusty explained in detail to my wife everything that he was going to do, then did the same to me when I arrived. Professionally done and looks great. Thanks.

So far everything is great with the basement!  The workers were very neat and cleaned up the area well.

Salesman was very courteous and explained details.  He worked with me on the things to be done.  Work crew supervisor was very detailed on what was going to be done.  Also, workers were very cordial and neat!

Jon A. Was extremely professional and did a fantastic job. On-time and efficient. This is one of the most reliable and trustworthy companies I have ever dealt with.

I found your representatives competent, efficient and courteous.  They were good to work with!

Steve was very professional and very accommodating to my questions and my dad.  Ryan and his crew were exceptional. They went out of their way to keep things clean, quiet and quick!

Rusty and Tyler were awesome. They clearly take pride in their work and took their time to do a good job, even staying late on a Friday night to get it done. My foundation/basement floor has been repaired previously and made for a tricky install of the sump system but they made it happen. Get these boys a new concrete mixing bin!

Will said, "I originally had some issues with the system shortly after the install. Ricky came to help me out on his day off and he did a beautiful job. I am very impressed with Ricky and the crew!"

These guys are the best! Seriously! It was very stressful when my basement began flooding after purchasing my first home. And unlike other companies who seem to want to gouge customers for every penny they can - these guys do literally a better job at an unbeatable price. It has been over a year since they installed the sump pump and everything works tremendously, and silently! Everyone from their team who has been to my home has been very professional. I would recommend their services to anyone!! Thanks, Guys!

Dear Roger, Thank you so much for all your kindness, caring, and help in clearing the way for the basement job with your company.  You can't know how grateful and relieved I was when you stepped up and fought for me.  I prayed for help and you arrived at the moment I was to give in.   Thank you again, I appreciate it more than you will ever know, Sincerely, Mary 

Dennis is good at what he does. Courteous and conscientious, I would recommend him.

Rusty, Brandon, and Austin did a fantastic job in installing a new sump pump system and replacing all the drain lines out in the yard in late August. They had a job finish early and asked if they could come out a month before my scheduled appointment. I'm very happy with the work they did. Friendly and professional crew.