Serving the Greater Cincinnati area including Dayton, Hamilton & Nearby

Reviews

Job review from in Cincinnati, OH 45240 on 03/25/25

Overall Rating:

5  out of 5
Our Overall Service
This is the 2nd job that The Basement Doctor did at my residence. They also water proofed my partial basement in 2022.
Call Representative
Received several emails or texts reminding me when the crew was showing up.
Sales Process
Austin was knowledgeable and did a thorough job of inspecting my crawl space and pointing out things to me.
Our Installation Crew
Ricky, Oscar and Matthew did a great job covering my carpets and foyer vinyl with plastic and construction paper to protect them. Ricky explained the job process and kept me informed both days they were at my home. They got down to business and worked with very few breaks. Ricky was very knowledgeable and Matt, the Operations Mgr came out to review the work and pointed out some areas of concern inside and outside of my home to me that needed attention or that I needed to keep on eye on. And I appreciate Matt providing me this information.
The Cleanup Process
Did an excellent job of cleaning up upon completion of the work.

What type of work did you have done:

Crawl Space Repair

What made you choose our company:

The estimate I was given by Austin was lower than another estimate I received.
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